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Director, Product Management - Data Collection, Transformation, and Ingest

Grafana Labs
Data Engineer • Remote • Full-time • 📍 Remote (US)
📄 View original listing (EN)

Director, Product Management role at Grafana Labs (a 100% remote company), leading the product strategy for the systems and experiences that help customers generate, collect, transform, and ingest telemetry data into Grafana Cloud, then make that data available for fast, reliable, cost-effective querying. The domain spans the full telemetry journey from generation and instrumentation through collection, transformation, ingestion, and querying, including OpenTelemetry SDKs, Grafana Beyla, the OpenTelemetry Collector, Grafana Alloy, Adaptive Telemetry, and the Mimir, Loki, Tempo, and Pyroscope telemetry databases. You will develop vision and strategy for the domain, align multiple teams, manage a team of Product Managers, and define how this domain evolves in an AI-first world. This is a remote position for candidates in the US.

Stack

GrafanaKubernetesPrometheusSalesforce

Responsibilities

  • ▹Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud
  • ▹Partner closely with senior R&D leaders to align product and technical strategy across teams, make clear tradeoffs, and ensure the roadmap balances customer value, platform leverage, operational excellence, and business impact
  • ▹Use customer research, product analytics, competitive insight, and business context to identify the highest-impact problems to solve
  • ▹Define how AI should influence this domain, including helping customers instrument applications, configure collection, transform telemetry, control cost, improve data quality, query more efficiently, and troubleshoot ingestion
  • ▹Build strong relationships with customers and prospects, especially technical buyers and observability practitioners
  • ▹Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning
  • ▹Coach and develop Product Managers, strengthening their product judgment, strategic thinking, communication, and stakeholder management
  • ▹Create a high-accountability, high-trust environment where PMs and cross-functional teams understand what matters and why

Requirements

  • ▹Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows
  • ▹Experience directly managing Product Managers, including coaching, feedback, performance management, hiring, and career development
  • ▹Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high scale databases, or other developer/infrastructure product domains
  • ▹Strong product instincts around AI, with the ability to identify where AI can create meaningful customer value in technical products
  • ▹Strong customer empathy and strategic judgment, translating complex customer problems into clear product strategy and tradeoffs
  • ▹Strong cross-functional leadership and communication skills across Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders
  • ▹Ability to create clarity in ambiguity and operate effectively in a globally distributed, remote-first environment
  • ▹A BS/BA in Computer Science, a related field, or equivalent practical experience

Nice to have

  • ▹Experience with OpenTelemetry, Prometheus, Grafana Alloy, Grafana Mimir, Grafana Loki, Grafana Tempo, and/or Grafana Pyroscope
  • ▹Experience with ETL, telemetry pipelines, large-scale data processing, or data transformation workflows (sampling, filtering, enrichment, routing, cost/performance optimization)
  • ▹Experience with high-scale databases, distributed systems, or big data platforms
  • ▹Experience building AI-enabled product experiences for technical users (developers, SREs, platform engineers, infrastructure teams)
  • ▹Experience with agent-facing product design, AI-assisted workflows, or how products evolve when users delegate tasks to AI systems
  • ▹Experience working at an open source or commercial open source company
  • ▹Experience partnering with GTM teams on positioning, packaging, pricing, launch strategy, or field enablement for technical products
  • ▹Experience leading product strategy for platform capabilities serving multiple product lines or customer segments

Soft skills

Strong customer empathy and strategic judgmentCross-functional leadership and communicationAbility to create clarity in ambiguityCoaching and people managementEffective in a globally distributed, remote-first environment

What we offer

  • ▹US base compensation range: $263,065 - $315,678
  • ▹Restricted Stock Units (RSUs) in all roles
  • ▹100% remote, global culture
  • ▹In-person onboarding
  • ▹Global annual leave policy of 30 days per year (3 days reserved for Grafana Shutdown Days)
Languages: First class written and oral communication skills (to collaborate with remote-first internal teams and worldwide customers)
Education: BS/BA in Computer Science, a related field, or equivalent practical experience