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Job · Senior

Senior Technical Program Manager, Machine Learning Infrastructure

AI / ML Engineer • Senior • Remote • Full-time • 📍 Europe

Senior Technical Program Manager for Machine Learning Infrastructure at Cohere, managing the program portfolio covering inference, efficiency, serving and endpoints, leading cross-functional execution and ensuring Cohere's infrastructure scales for a rapidly expanding user base. Remote-first but strongly prioritising candidates in the Eastern Time (ET) timezone.

Stack

Responsibilities

  • Manage the program portfolio covering inference, efficiency, serving and endpoints to ensure infrastructure scales for a rapidly expanding user base
  • Lead end-to-end coordination and execution across the program, with a focus on cross-functional collaboration with Modeling and customer-facing teams
  • Identify pain points and establish processes so the team can focus on development while improving engineering best practices
  • Build a strong culture of continuous improvement, including liaising with incident management leads and ensuring problems are root caused and fixed in a timely manner
  • Manage overlapping projects and programs, ruthlessly prioritising to meet top company priorities
  • Collaborate with stakeholders to set, track and manage timelines, deliverables, budgets and scope
  • Deliver clear, timely and consistent updates across engineering, leadership and non-technical teams
  • Act as a tactical and strategic partner to senior leads across the program

Requirements

  • 5+ years of Technical Program Management experience focusing on Machine Learning Infrastructure (model inference, serving, efficiency, endpoints design & implementation)
  • In-depth technical knowledge of ML infrastructure design and implementation and engineering best practices
  • Experience working in a chaotic, fast-paced, low-structure environment; pragmatic and hands-on

Nice to have

  • Hands-on technical experience (strongly preferred)
  • Experience working with ML teams and a working understanding of how ML models are built

Soft skills

Organized and execution-orientedPragmatic and adaptableStrong stakeholder communicationRuthless prioritization

What we offer

  • Weekly lunch stipend of $75/£75 (or local equivalent)
  • Full health and dental benefits, including a separate mental health budget
  • RRSP matching, 401K, Pension Scheme
  • 100% Parental Leave top-up for up to 6 months for either parent
  • Annual enrichment benefits and an education & learning stipend
  • 6 weeks of paid vacation (30 working days)
  • Travel budget to other offices for remote staff plus an annual company offsite
  • $500 home office stipend; co-working benefit for those not near an office
Languages: angol