People Associate role at Wolt's global People Support Hub (Budapest/Timișoara), supporting employees across countries with day-to-day HR questions, maintaining accurate data in Workday, and helping improve HR processes and service experience.
Responsibilities
- ▹Support Wolt people with their day-to-day HR questions across different countries
- ▹Help and educate employees on how to self-serve their basic HR needs
- ▹Support People Specialists and escalate complex HR matters to them
- ▹Create employment-related documents such as Employment Agreements
- ▹Onboard new employees to the HR system, Workday
- ▹Maintain accurate data in Workday: chase down missing data and correct errors
- ▹Cooperate closely with Payroll to enable on-time, accurate salary payments
- ▹Collaborate with the Budapest-based People Services Hub team on cross-country projects
- ▹Help improve HR processes and the service experience
Requirements
- ▹Passion for making a difference through HR (HR enthusiast)
- ▹Customer service attitude focused on a great customer experience
- ▹Comfort with digital technologies and AI
- ▹Enjoys working in a structured way
- ▹Growth-minded and dedicated to learning more about HR
- ▹Problem-solving, can-do attitude
- ▹Self-starter who collaborates well and handles tasks independently
- ▹Digital native, comfortable with tools like Zoom
- ▹Near or fluent English, both speaking and writing
Nice to have
- ▹HR studies, practical HR or customer service experience
- ▹Knowledge of other languages
Soft skills
Customer service attitudeStructured, process-oriented way of workingGrowth mindset and eagerness to learnProblem solver with a can-do attitudeSelf-starter and collaborative
What we offer
- ▹Opportunity to be part of building something new and exceptional
- ▹Lots of learning and growth in a globally scaling tech company
- ▹Hybrid working environment: 2+ office days per week
Languages: Near or fluent English (speaking and writing); knowledge of other languages a valuable asset
Education: HR studies an asset (HR studies, practical HR or customer service experience welcome)