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Director of Engineering, Payments

Backend Developer • On-site • Full-time • 📍 Berlin

A Director of Payments Engineering role leading the Global Payments Tribe at HelloFresh, responsible for gathering payment details and processing payments for the subscription business serving 8.5+ million active customers. The role leads engineering teams and Staff Engineers across the payments domains and owns payments architecture strategy and long-term vision.

Responsibilities

  • Lead three engineering squads of 20-25 engineers, managing Engineering Managers and Staff Engineers across Warsaw and Berlin
  • Own the GenAI transformation of the Payments Tribe, driving an AI-native roadmap from AI-assisted development and automated incident response to agentic workflows and LLM-powered tooling
  • Own the availability and reliability of payment infrastructure, driving SRE practices, incident management, SLOs/SLIs and on-call maturity
  • Set technical direction across Golang, Kotlin, PostgreSQL, Kafka, React and React Native services on AWS, ensuring regulatory and compliance requirements are met
  • Partner with Product, Finance, the Growth tribe and payment service providers to align engineering priorities with business outcomes
  • Manage, coach and develop Engineering Managers and navigate organisational change while keeping teams focused and motivated

Requirements

  • 10+ years in software engineering with 4+ years in management/leadership at scale
  • Deep technical expertise relevant to Payments: payment processing, gateway services, batch transaction processing, payment reporting, database systems, distributed computing, backend frameworks
  • Hands-on familiarity with Golang, Kotlin, PostgreSQL, Kafka and AWS
  • AI proficiency and advocacy, with a demonstrable track record of championing AI adoption
  • Systems thinking to design scalable, resilient solutions in a high-throughput environment where downtime means direct revenue loss

Nice to have

  • Experience managing engineering organizations across multiple locations
  • Experience driving team-wide GenAI-native ways of working

Soft skills

Proven leadership at scaleAbility to navigate organisational change with maturityStrong stakeholder partnership across Product, Finance and GrowthCoaching and developing Engineering Managers

What we offer

  • Lead engineering for HelloFresh's global payment infrastructure serving millions of customers
  • In-house products using modern technologies handling massive transaction scale
  • International teams across Warsaw and Berlin
Languages: angol