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Director of Engineering, Payments

Backend Developer • On-site • Full-time • 📍 Warszawa

A Director of Payments Engineering role leading the Global Payments Tribe at HelloFresh, responsible for gathering payment details and processing payments for the subscription business serving 8.5+ million active customers. The role leads engineering teams and Staff Engineers across the payments domains and owns payments architecture strategy and long-term vision.

Responsibilities

  • Lead three engineering squads of 20-25 engineers, managing Engineering Managers and Staff Engineers across Warsaw and Berlin
  • Own the GenAI transformation of the Payments Tribe, driving an AI-native roadmap from AI-assisted development to agentic workflows and LLM-powered tooling
  • Own the availability and reliability of payment infrastructure, driving SRE practices, incident management, SLOs/SLIs and on-call maturity
  • Set technical direction across Golang, Kotlin, PostgreSQL, Kafka, React and React Native services on AWS, ensuring regulatory and compliance requirements are met
  • Partner with Product, Finance, the Growth tribe and payment service providers to align engineering priorities with business outcomes
  • Manage, coach and develop Engineering Managers, holding them accountable for team health and delivery

Requirements

  • Proven leadership at scale, with significant software engineering experience leading multiple teams
  • Deep technical expertise relevant to Payments: payment processing, gateway services, batch transaction processing, database systems, distributed computing, backend development
  • Hands-on familiarity with Golang, Kotlin, PostgreSQL, Kafka and AWS
  • AI proficiency and a track record of championing adoption (AI-assisted development, LLM-powered tooling, GenAI-native ways of working)
  • Systems thinking to design scalable, resilient solutions in high-throughput environments where downtime means revenue loss

Nice to have

  • Experience managing engineering organizations across multiple locations
  • Experience with regulatory and compliance requirements in payments

Soft skills

Proven leadership and people managementAbility to navigate organisational change with maturityStrong stakeholder partnership across Product, Finance and GrowthCoaching and developing Engineering Managers

What we offer

  • Lead engineering for HelloFresh's global payment infrastructure serving millions of customers
  • Work within HelloTech, HelloFresh's global technology backbone of 1000+ people
  • Modern tech stack and international teams across Warsaw and Berlin
Languages: angol