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Director, Site Reliability Engineering (x/f/m)

Doctolib
Backend Developer • On-site • Full-time • 📍 Berlin
📄 View original listing (EN)

As Director of Site Reliability Engineering at Doctolib, reporting to the VP of Platform Engineering, you will own the core infrastructure layers that everything runs on: cloud infrastructure, database operations, network infrastructure and observability. You will lead the Doctolib Operations Center and drive a decisive shift from reactive operations to a proactive, world-class reliability culture during a major multi-cloud platform transition and international expansion.

Stack

AWSGCPGitHubKafkaKubernetesNode.jsPostgreSQLPythonReactRubyRuby on Rails

Responsibilities

  • ▹Build and run a world-class SRE organization of 25+ engineers across cloud, database & storage, network, observability and the Doctolib Operations Center
  • ▹Own the infrastructure strategy and roadmap and deliver against company OKRs
  • ▹Lead the Doctolib Operations Center: set incident response standards, drive MTTR reduction and embed blameless post-mortem culture
  • ▹Architect and execute the multi-cloud strategy to reduce vendor lock-in, cut migration costs and enable international expansion
  • ▹Own network infrastructure at scale: load balancing, CDN/WAF, VPCs, peering and zero-trust networking
  • ▹Drive observability as a product, giving 700+ engineers true visibility into system health

Requirements

  • ▹12+ years in software engineering, including 5+ years leading managers and running infrastructure or SRE organizations at scale
  • ▹Track record of taking SRE practices from reactive to proactive with measurable reductions in incidents and MTTR
  • ▹Strong multi-cloud and network infrastructure experience: load balancing, CDN/WAF, VPCs, peering at high-traffic scale
  • ▹Deep database operations background: large-scale transactional systems (PostgreSQL, Aurora), streaming/CDC (Kafka), data layer FinOps
  • ▹Experience building observability platforms (metrics, logs, traces, alerting)
  • ▹Sharp process thinking: SLOs, error budgets, incident management and blameless post-mortems

Soft skills

Outcome-driven leadershipStrategic thinking and prioritizationAbility to lead and grow large engineering organizationsCross-team collaboration and influence
Languages: angol