Software Engineer 3, Customer Observability
The MongoDB Customer Observability Team helps users manage MongoDB at global scale and is responsible for MongoDB Atlas, the fastest-growing database-as-a-service product. As an SE3 you will contribute to tools and platforms that help users understand the health and performance of their MongoDB deployments — collecting metrics, monitoring slow queries, and offering actionable insights such as index and schema suggestions that improve speed, efficiency and reliability. Candidates should be based in Dublin for the hybrid working model.
Responsibilities
- ▹Design, write and maintain Customer Observability code and features
- ▹Contribute to and lead medium-sized technical projects into production
- ▹Work with customers and support engineers to fix issues and become part of the on-call rotation
- ▹Collaborate with a diverse group of engineers to continually improve coding best practices and operational systems
- ▹Contribute in technical discussions and work with engineers to solve technical challenges
Requirements
- ▹Backend engineer with a willingness to take on frontend tasks, or a full-stack developer with a bias towards backend
- ▹Has written backend systems in a compiled language (Java, C#, Go, etc.)
- ▹Experience with the design and architecture of a modern, scalable web application
- ▹Familiarity with debugging and troubleshooting production issues
- ▹Strong understanding of algorithms, data structures and their time and space complexity
Nice to have
- ▹Experience developing and writing code observability tools
- ▹Previous work in TypeScript, React, and Node.js, particularly maintaining an ecosystem of dependencies
- ▹Knowledge and interest in database internals and tuning mechanisms, particularly indexing
Soft skills
What we offer
- ▹Hybrid working model in Dublin
- ▹Employee affinity groups
- ▹Fertility assistance
- ▹Generous parental leave policy
About the company
MongoDB has redefined the data platform for the AI era. Its cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform, available on AWS, Google Cloud and Microsoft Azure. Over 67,000 customers, including 75% of the Fortune 100, rely on MongoDB. MongoDB is an equal opportunities employer.