Senior Software Engineer - Machine Learning (f/m/d)
Contentful is hiring a Senior Software Engineer - Machine Learning to help imagine, drive, and build ML solutions that produce immediate customer impact for thousands of active customers. The role focuses on real-world AI solutions on a large-scale content management system, including generative AI products, prompt engineering, fine-tuning, and ML cloud integrations. The company looks for someone with experience in current Generative AI trends who is passionate about pushing the boundaries of what is achievable with ML products.
Responsibilities
- ▹Measure and ensure the high-quality output of ML workloads for enterprise customers
- ▹Design, build, and measure production software in the Contentful Platform
- ▹Conduct focused research and testing using tools like Jupyter Notebook
- ▹Optimize generative AI products for accuracy, speed, and scalability
- ▹Integrate ML cloud solutions and adapt them to large-scale use cases
- ▹Integrate prompt engineering and fine-tuning for customer use cases
- ▹Develop software that scales to meet the demands of high-load customer workloads
- ▹Lead design reviews with peers and stakeholders to decide amongst available technologies
- ▹Drive ML education in the team and establish a high standard of quality and ownership
Requirements
- ▹Proven experience as a technical leader in a product software development environment
- ▹Proven track record in model development, including developing and deploying LLM-based models for various NLP tasks in real-world applications with production workloads
- ▹Proven ability to work backwards from customer needs to deliver ML-based features
- ▹Ability to organize and prioritize competing workloads
- ▹Familiarity with distributed systems and cloud services (e.g., AWS, Azure, GCP)
- ▹Solid understanding of machine learning principles
- ▹Experience with container frameworks such as Docker or Kubernetes
- ▹Up-to-date on the latest LLM development and research: RAGs, open-source models, agent architectures
Nice to have
- ▹Background including machine learning and AI implementation
- ▹Ability to translate a research paper into a PoC if the code does not exist
Soft skills
What we offer
- ▹Stock options for full-time employees
- ▹Fertility and family building benefits, including a lifetime reimbursable wallet
- ▹Generous paid time off, including vacation, sick, education, compassion and volunteer days
- ▹Time off to care for and focus on your growing family
- ▹Personal annual education budget
- ▹Virtual and in-person events, workshops, guest speakers and team activities
- ▹Annual wellbeing stipend for physical, financial or emotional health
- ▹Monthly phone/internet stipend and phone hardware upgrade reimbursement
- ▹New hire office equipment stipend for hybrid or distributed employees
About the company
Contentful is a leading digital experience platform that helps modern businesses deliver engaging, personalized content at scale, blending composability with native AI capabilities for more than 4,200 organizations worldwide. More than 700 people from over 70 nations work from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Contentful is an equal opportunity employer with an inclusive culture.