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Job · Principal

Staff Operations Engineer

Backend Developer • Principal • Remote • Full-time • 📍 Remote Germany

Mozilla is looking for a Staff Operations Engineer to lead the design, reliability and evolution of its hybrid-cloud and workplace infrastructure. This senior role spans multiple teams, drives complex initiatives, sets technical direction and combines hands-on execution with technical leadership and mentorship. The position is remote in Germany with a hiring range of EUR 81,000 to 108,000.

Responsibilities

  • Own and evolve the architecture within a defined infrastructure domain and contribute to 6-18 month technical strategy
  • Design and implement scalable, reliable systems spanning multiple teams or environments, driving migrations and re-architectures
  • Collaborate across IT, SRE, Security and service-owner teams to unify solutions across office, data center and cloud infrastructures
  • Improve system reliability through monitoring, alerting, SLI/SLO definition, capacity planning and root cause analysis of complex incidents
  • Design and support core infrastructure components such as compute, DNS, networking and identity
  • Build and improve automation using scripting and Infrastructure as Code, reducing operational toil
  • Mentor engineers, guide system design and troubleshooting, and maintain clear documentation, diagrams and runbooks

Requirements

  • 6+ years of experience in systems engineering or infrastructure roles
  • Strong experience designing and operating production infrastructure
  • Solid expertise with VMware, Cisco UCS, application/network load balancers and Linux/Unix operating systems
  • Networking fundamentals: DNS, TCP/IP, routing, firewalls
  • Experience with data center environments
  • Demonstrated ability to lead complex technical work across teams

Nice to have

  • Infrastructure as Code experience (Puppet, Ansible, etc.)
  • Python
  • Familiarity with observability tooling and reliability practices
  • Experience with containerization and modern platform tooling
  • Exposure to security best practices in infrastructure design
  • GitHub Enterprise administration: user access management, org/repo management, SSO/SCIM integration, policy enforcement

Soft skills

Influence without authority, driving alignment through credibilityExecution amid ambiguity on loosely defined, high-impact problemsHands-on leadership, contributing to implementation, not just designMentorship and knowledge sharing across teamsBalance of deep expertise in one area with breadth across adjacent systems

What we offer

  • Generous performance-based bonus plans
  • Rich medical, dental and vision coverage
  • Generous retirement contributions with 100% immediate vesting
  • Quarterly all-company wellness days
  • Country-specific holidays plus a day off for your birthday
  • One-time home office stipend and annual professional development budget
  • Quarterly well-being stipend and considerable paid parental leave
  • Employee referral bonus program
  • Salary range: EUR 81,000 - 108,000 (remote, Germany)

About the company

Mozilla Corporation is a non-profit-backed technology company that has shaped the internet for over 25 years, maker of the privacy-minded Firefox browser used by more than 225 million people monthly. Wholly owned by the non-profit Mozilla Foundation, it builds open-source software with thousands of volunteer contributors worldwide.