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Partner Solutions Engineer

Grafana Labs
Backend Developer • Remote • Vollzeit • 📍 Remote (US)
📄 Originalanzeige ansehen (EN)

Partner Solutions Engineer role at Grafana Labs (a 100% remote company) to help scale its worldwide partner ecosystem. As a trusted technical advisor to partners, you will enable partner success through education, enablement, and direct engagement, sitting at the intersection of sales, engineering, and training, and supporting a range of partner motions from direct sales to co-selling models. This role is remote and based on the East Coast, with travel up to 50%.

Stack

GrafanaKubernetesPrometheusSalesforce

Responsibilities

  • ▹Partner with Channel Sales and Field Sales to convey Grafana's vision, value, and technical strategy to partners
  • ▹Lead technical engagement with partners to drive deal progression and close opportunities
  • ▹Deliver product demos, technical presentations, and hands-on enablement sessions
  • ▹Shape and expand the reach of Grafana Partner University across multiple partner personas
  • ▹Collaborate with internal teams to provide product and competitive feedback
  • ▹Support selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners
  • ▹Run high-impact workshops and 1:1 training to generate and progress pipeline
  • ▹Travel up to 50% to support partner engagements

Requirements

  • ▹Located on the East Coast
  • ▹6+ years in pre-sales or solution architecture, ideally within the observability space
  • ▹Strong experience selling SaaS software across the NORAM region
  • ▹Proven use of MEDDIC or similar qualification frameworks
  • ▹Excellent communication and interpersonal skills, especially in remote, global teams
  • ▹Demonstrated ability to operate in a fast-paced, ambiguous, startup environment
  • ▹Strong judgement, leadership, and problem-solving abilities
  • ▹Passion for education, enablement, and helping others succeed technically

Nice to have

  • ▹Background in OSS-first companies
  • ▹Experience with Grafana, Prometheus, and Loki
  • ▹Solid understanding of observability and cloud-native tooling
  • ▹Hands-on experience deploying and operating Kubernetes
  • ▹Bachelor's degree in CS, IT, Math, or related field (or equivalent experience)

Soft skills

Excellent communication and interpersonal skillsStrong judgement and leadershipProblem-solving abilitiesPassion for education and enablementAbility to operate in a fast-paced, ambiguous startup environment

What we offer

  • ▹US OTE compensation range: $204,000 - $244,000
  • ▹Restricted Stock Units (RSUs) in all roles
  • ▹100% remote, global culture
  • ▹In-person onboarding
  • ▹Global annual leave policy of 30 days per year (3 days reserved for Grafana Shutdown Days)
Languages: Excellent communication and interpersonal skills, especially in remote, global teams
Education: Bachelor's degree in CS, IT, Math, or related field (or equivalent experience) - bonus